Free Click N Collect or Express delivery
Free Click N Collect or Express delivery
State Area Business Days(s)
VIC Metro 1 day
VIC Regional 1-2 days
NSW Metro 1 -2 day
NSW Regional 2-4 days
QLD Metro 2-4 day
QLD Regional 4-6 days
QLD Far North 5-7 days
SA Metro 1 -2 day
SA Regional 2-4 days
WA Metro 4-5 day
WA Regional 5-7 days
TAS Metro 5-6 day
TAS Regional 6-7 days
NT Metro 5-7 day
NT Regional 7-8 days
Once your order is dispatched you will receive a tracking number which can be used on courier’s website to track delivery status. To avoid delivery disappointment, we highly recommend that you contact appointed courier company directly to make an appointment for your desired delivery time.
Toll IPEC: 1300 865 547
Fastway: https://www.fastway.com.au/contact-us/
Hunter Express: 02 9780 4099
Direct Freight: 1300 347 397
Auspost: https://auspost.com.au/mypost/track/#/search
Allied Express: 131373
Most third-party courier companies will attempt delivery on weekdays during business hours only (9am to 5pm).
To make sure you receive your order in time, unattended delivery / ATL (item to be left without signature) will be set by default for all deliveries unless delivery address is for apartments OR you contact us prior to dispatch that you wish to sign for delivery. In the event of unattended delivery / ATL, buyer accepts the risk for theft or others damages to item left at premise.
We suggest that you have your order delivered to an address where someone will be present during business hours to sign for the delivery.
If you are not at home and the driver deems it not safe to leave the item at your address, a “sorry we missed you card” will be left and item(s) will be re-directed to your nearest depot. We highly recommend you to pick up the missed item directly from courier’s depot as re-delivery can be arranged but additional charges may apply.
We cannot deliver to PO boxes or Parcel Lockers because they’re usually too small to accept most of the items we sell. Most of our goods are delivered by courier or specialist furniture carrier directly to your door and require a signature upon delivery.
Delivery charges to other states may differ depending on the item’s weight and vary based on your suburb/postcode.
Pre-order Items are items that are not currently in stock, but that we expect to receive and dispatch in within the stated timeframe. When pre-ordering one of these items, you’re ensuring that you are among the first to receive the product when it becomes available.
Buyers must agree with the above postage and handling terms before purchase.
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